Widerrufsrecht
Return & Refund Policy
We want you to be satisfied with your purchase from Nomvero.
Returns
You may request a return within 14 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
To request a return, please contact us before sending any item back. Returns sent without prior approval may not be accepted.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us as soon as possible and provide photos or other relevant information so we can review the issue and provide an appropriate solution.
Return Shipping
Unless the item is damaged, defective, incorrect, or otherwise required by applicable law, return shipping costs are the responsibility of the customer.
Refunds
Once your return is received and inspected, we will notify you whether the refund has been approved. If approved, the refund will be issued to the original payment method. Processing times may vary depending on your payment provider.
Cancellations
If you wish to cancel an order, please contact us as soon as possible. Because orders may be processed shortly after they are placed, we cannot guarantee that an order can be cancelled once processing or fulfillment has begun.
Exceptions
Certain items may not be eligible for return where permitted by applicable law, including personalized or custom-made products and items that cannot be returned for hygiene or safety reasons.
Consumer Rights
Nothing in this policy limits any mandatory consumer rights you may have under applicable law.
Contact
For any return, refund, or cancellation request, please contact us through the contact information provided on our website.